Account Manager

c.£35K - £40K -

Ref: 305 Date Posted : Monday, 16 Mar 2020

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Work style and approach: 

  • Team-orientated, collaborative with an ability to problem-solve proactively and deal with multiple priorities
  • Create and maintain positive working relationships with clients and the creative support team
  • Active learning through doing, listening and asking questions
  • Interested in doing good work

Project management: 

  • Day-to-day support and management across a variety of accounts
  • Help with managing flow of the projects at different stages from inception to completion

§  Taking briefs and support with brief translation into actionable steps

§  Initial research & project kick-off preparation  

§  Costing up, project timeline and key milestones creation

§  Creative and Content resource alignment and scheduling

§  Strong admin and appreciation of processes in place. Considering the small details

§  Project progress management, reviews, proofreading, quality check before work is shared with the client

§  Project status and WIP reports creation as required

§  Post project reconciliations, both financial and lessons learnt

  • Point of contact for client for all live projects
  • Client facing and internal status reports, WIP reports as required
  • Contributing to building client relationships through on-point, effective and reliable project delivery
  • Commercial acumen – share key info with the team and client as appropriate
  • Schedule and manage meetings for the team and client-facing meetings ( right people in the right place in the right time)

Hands-on experience: nice to have or to be familiar with

  • Creative process management from start to finish
  • Project management and /or costing software
  • Basic understanding of a content management system – Wordpress
  • Email distribution platforms
  • Familiar with social media and lead generation tactics

 



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