In this brand new role, you as the Digital Experience Manager will own and manage the end-to-end web experience across EMEA.

As both a strategist and a technician, your role will drive customer engagement, lead generation and the overall propositional messaging of the company brand. 

Responsibilities:

* Deliver conversion optimisation on the web with the remit to deliver best-in-class services to new customers

* Own the research program to span research, analysis and reporting

* Lead the move to more personalised visits and interactions 

* Deliver a digital experience program to better compete with the market and drive customer engagement further

Background:

* Proven web management experience, ideally with an international focus

* Deep understanding of the latest UX and IA best practices

* Experience in using a CMS, e.g. Sitecore

* Proven track record of managing multiple projects to tight deadlines and budgets